Compare Amplitude Analytics and Heap 
At a Glance
Market Segments
Mid-Market (46.8% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
Free
Free 10000 Sessions Per Month
Amplitude Analytics
Star Rating
(2,824)4.5 out of 5
Market Segments
Mid-Market (46.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansHeap
Star Rating
(1,098)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Amplitude Analytics excels in user experience, with a user-friendly interface that makes data integration seamless. Users appreciate how it effortlessly fetches data points from various platforms, making insights easy to understand on charts and dashboards.
- Users say that Heap stands out for its ease of use, particularly highlighting its ability to connect product and website data without a steep learning curve. One user noted that after the initial setup, they could simply log in and search for events, making it a hassle-free experience.
- Reviewers mention that Amplitude Analytics offers valuable features like User Profiles, which allow for detailed tracking of individual user activities and sessions. This capability is particularly beneficial for teams looking to build new features based on user behavior.
- According to verified reviews, Heap's implementation process is praised for being quick and intuitive, with users noting that it supports learning and skill growth while working on real projects. This friendly work culture encourages collaboration and continuous improvement.
- G2 reviewers highlight that while both products offer free entry-level pricing, Amplitude Analytics has a larger market presence and a higher overall satisfaction score, indicating a more robust user base and potentially more reliable support.
- Users report that Heap's strong performance in standard event tracking is a significant advantage, with one user mentioning the ease of tracking user interactions without needing to predefine what to measure, which can save time and effort in analytics setup.
Pricing
Entry-Level Pricing
Amplitude Analytics
Starter
Free
Get a taste of Amplitude for individuals, explorers, and early startups. The Starter plan includes:
- Starter templates
- Foundational product analytics
- Campaign reporting
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Free Trial
Amplitude Analytics
Free Trial is available
Heap
Free Trial is available
Ratings
Meets Requirements
8.5
2,088
8.5
858
Ease of Use
8.3
2,106
8.1
868
Ease of Setup
7.9
939
8.5
316
Ease of Admin
8.4
641
8.6
317
Quality of Support
8.4
1,599
8.7
681
Has the product been a good partner in doing business?
8.7
612
8.8
299
Product Direction (% positive)
8.6
1,918
8.7
797
Features by Category
Metrics
8.5
696
8.6
397
8.5
686
8.4
365
7.9
639
8.3
327
8.8
718
9.0
398
8.8
722
8.8
391
8.2
667
8.0
305
8.1
628
8.1
279
8.9
698
8.7
347
8.9
718
8.7
368
Reporting
8.5
670
8.6
365
8.3
614
8.0
293
8.1
581
8.7
330
8.6
686
8.3
358
8.2
566
8.2
205
8.2
574
8.4
225
8.6
698
8.3
375
Other
8.5
667
8.4
339
7.7
490
8.0
185
7.6
448
7.6
192
7.8
537
8.2
214
7.8
431
8.1
149
7.3
392
8.0
45
7.6
403
7.9
47
Agentic AI - Digital Analytics
6.6
55
Not enough data
7.1
57
Not enough data
6.8
58
Not enough data
7.6
57
Not enough data
Administration
8.1
602
8.4
274
8.0
540
8.6
99
8.5
705
8.6
412
8.5
726
8.7
388
User Identification
7.8
612
8.1
41
8.8
774
8.6
94
8.3
664
8.5
68
Tracking & Reporting
8.9
805
8.6
102
8.6
738
8.4
93
7.9
652
8.1
80
8.6
795
8.1
97
8.1
777
8.2
96
8.8
765
8.4
90
Metrics
8.6
664
8.3
65
7.7
544
7.9
51
8.4
642
8.0
56
8.3
581
8.2
57
9.0
667
8.4
68
User Behavior
Not enough data
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
A/B Testing
Not enough data
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Visitor Information
Not enough data
9.3
66
Not enough data
8.9
61
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
1040
8.3
300
8.7
1237
8.7
359
8.5
1189
8.5
327
8.8
1259
8.7
352
7.1
832
7.9
105
8.0
952
8.4
223
7.0
728
7.8
92
7.7
933
8.3
255
Agentic AI - Product Analytics
6.2
175
Not enough data
6.7
174
Not enough data
6.3
171
Not enough data
6.3
171
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
10.0
8
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
8.5
12
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Administration
Not enough data
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
30
Not enough data
9.2
31
Platform Data
Not enough data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Platform Additional Functionality
Not enough data
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Process Management
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
System Management
Not enough data
9.4
20
Not enough data
9.3
14
Metrics
8.6
664
8.3
65
7.7
544
7.9
51
8.4
642
8.0
56
8.3
581
8.2
57
9.0
667
8.4
68
Variation Testing
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Reporting
Not enough data
8.4
64
Not enough data
8.2
65
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Administration
Not enough data
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Categories
Categories
Shared Categories
Amplitude Analytics and Heap are categorized as Digital Analytics, Product Analytics, and Mobile App Analytics
Unique Categories
Amplitude Analytics has no unique categories
Heap is categorized as E-Commerce Analytics, Session Replay, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
Reviews
Reviewers' Company Size
Amplitude Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.3%
Information Technology and Services
13.8%
Financial Services
10.1%
Internet
4.5%
Health, Wellness and Fitness
3.9%
Other
49.4%
Computer Software
16.5%
Information Technology and Services
12.1%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
Discussions
What does amplitude software do?
2 Comments
ML
It is a data visualization tool for product analytics.Read more
What is Amplitude Analytics used for?
1 Comment
MJ
Amplitude Analytics is a product analytics tool that helps you understand how users behave in your app or website.
Main uses:
- Track user journeys...Read more
What does Amplitude Analytics do?
1 Comment
SJ
Amplitude is data-centric, not project-centric. Amplitude gives complete control to users to create custom charts with custom data. Amplitude is easy to...Read more
What is the best visualization I can use to track the conversion rate from free trial to paid subscription?
1 Comment
GR
You can Integrate CRM's into Heap for a simplistic view but it relies on identifiers to merge correctly.
The ideal way to do this is to centralize Heap...Read more
How do I know the numbers I'm getting are correct
1 Comment
JG
When I am not sure about some number I use to test the event tracking my own session, in the event visualizer you can click debug in Live view it will show...Read more
Do you know of other platforms that provide automatic and retroactive event tracking?
1 Comment
DS
PendoRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy
